- Driver
- SE classification
- Site improvement
- Research measures
- ContentKing
- seo surfer
SoftwareReviews’ Net Emotional Footprint measures high-level user sentiment. It aggregates emotional ratings from 26 provocative questions, creating a powerful indicator of the user’s overall sentiment towards the vendor and the product.
With a net emotional imprint of +90conductor is appreciated by his clients for his kindness and trust. SE classification received a net emotional footprint of +95 and exceeded user expectations for efficiency and effectiveness. Site improvement received a net emotional imprint of +93, ranked highly for integrity and fairness.
With a net emotional imprint of +92Searchmetrics received high marks for their transparency and saving time for their users. ContentKing received a net emotional footprint of +88, scored high for generosity, and included customer-friendly policies. seo surfer received a net emotional imprint of +90, a high rating for product improvement.
Search Engine Optimization has satisfied users with their innovation strategies, following market direction and trends. However, users were not happy with providers that were too promising for their delivery.
What is the Emotional Imprint Diamond?
The emotional footprint diamond illustrates the customer experience with software vendors and a complex relationship spanning procurement, implementation, service and support. A supplier’s net emotional footprint is the result of aggregated emotional response ratings in the areas of service, negotiation, product impact, conflict resolution, strategy and innovation. , creating a powerful indicator of overall user sentiment towards the vendor and its product from the perspective of the software user. The data published in Emotional Footprint Diamond is collected from real end users through authentic and meticulously verified software review surveys. The survey uses the standard net promoter scoring (positive percentage minus negative percentage) to arrive at the net emotional footprint score. These skillfully crafted survey questions are informed by two decades of computer science research and consulting. Providers with the highest user scores receive the Emotional Footprint award.
The Emotional Footprint Awards, an initiative proudly based on 100% user rating data, is free from traditional components such as market presence and analyst opinion, which are opaque in nature and can be influenced by pressure from suppliers, financial or otherwise.
Learn more about SoftwareReviews and Net Emotional Footprint surveys here.
About SoftwareReviews:
SoftwareReviews is a division of Info-Tech Research Group, an IT research and consulting company founded in 1997. Backed by two decades of IT research and consulting experience, SoftwareReviews is a leading source of expertise and knowledge of the enterprise software landscape and the client-vendor. relationships. By collecting real data from IT and business professionals, the SoftwareReviews methodology produces detailed and authentic insights into the enterprise software review and purchase experience.
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