POTBELLY CORP MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL POSITION AND RESULTS OF OPERATIONS (Form 10-K)

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The following discussion of our financial condition and results of operations
should be read in conjunction with our consolidated financial statements and the
related notes to those statements included in Item 8. The discussion contains
forward-looking statements involving risks, uncertainties and assumptions that
could cause Potbelly results to differ materially from expectations. Our actual
results may differ materially from those anticipated in these forward-looking
statements as a result of certain factors, including those described in "Risk
Factors" in Item 1A and elsewhere in this report.


This section of this Form 10-K generally discusses our results of operations and
financial condition for the year ended December 26, 2021. For a discussion of
similar topics for the years ended December 27, 2020 and December 29, 2019,
please refer to "Item 7 - Management's Discussion and Analysis of Financial
Condition and Results of Operations" in our Form 10-K, filed on March 12, 2021,
which is incorporated herein by reference.

Overview

Potbelly Corporation is a neighborhood sandwich concept that has been a
much-needed lunch-break escape for more than 40 years. Potbelly owns and
operates Potbelly Sandwich Shop concepts in the United States. We also have
domestic franchise operations of Potbelly Sandwich Shop concepts. Potbelly's
chief operating decision maker is our Chief Executive Officer. Based on how our
Chief Executive Officer reviews financial performance and allocates resources on
a recurring basis, we have one operating segment and one reportable segment.

Our shop model is designed to generate, and has generated, strong cash flow,
attractive shop-level financial results and high returns on investment. We
operate our shops successfully in a wide range of geographic markets, population
densities and real estate settings. We aim to generate average shop-level profit
margins, a non-GAAP measure, that range from the high teens to above 20%. Our
ability to achieve such margins and returns depends on a number of factors,
including consumer behaviors, the economy, labor and commodity costs. For
example, we face increasing labor and commodity costs, which we have partially
offset by increasing menu prices. Although there is no guarantee that we will be
able to achieve these returns, we believe our attractive shop economics support
our ability to profitably grow our brand in new and existing markets.

The table below shows a breakdown of the business operated by the company and operated by franchisees:

Franchised

                                   Company- Operated            Domestic                International              Total              Total Company
Shops as of December 30, 2018              437                       41                         8                     49                    486
Shops opened                                 2                        7                         -                      7                      9
Shops closed                               (11)                      (2)                       (8)                   (10)                   (21)
Shops as of December 29, 2019              428                       46                         -                     46                    474
Shops opened                                 5                        3                         -                      3                      8
Shops closed                               (33)                      (3)                        -                     (3)                   (36)
Shops as of December 27, 2020              400                       46                         -                     46                    446
Shops opened                                 -                        3                         -                      3                      3
Shops closed                                (3)                      (3)                        -                     (3)                    (6)
Shops as of December 26, 2021              397                       46                         -                     46                    443



Impact of COVID-19 on our business

On January 30, 2020, the WHO announced a global health emergency because of
COVID-19 and the risks to the international community as the virus spreads
globally. On March 11, 2020, the WHO classified the COVID-19 outbreak as a
pandemic, based on the rapid increase in exposure globally. The COVID-19
pandemic significantly impacted economic conditions in the United States where
all our shops are located during portions of 2020 and 2021. In response to the
pandemic, many states and jurisdictions in which we operate issued stay-at-home
orders and other measures aimed at slowing the spread of the coronavirus,
resulting in significant changes to our operations and a sudden and drastic
decrease in revenues during those periods. While the pandemic continues to have
an impact on our business, the distribution of
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COVID-19 vaccines and lifting of local restrictions resulted in a gradual
improvement to our sales during 2021. Nearly all of our shops have reopened
their dining rooms and are no longer subject to operating restrictions and
capacity limits related to COVID-19. As of December 26, 2021, 5 of our shops
remain temporarily closed. We will continue to follow guidance from local
authorities in determining the appropriate restrictions to put in place for each
shop, including mask mandates, hours of operation, and the suspension or
reduction of in-shop dining if required due to changes in the pandemic response
in each jurisdiction and restaurant operating protocols, which could result in
lower in-shop dining revenue or higher operating costs.

Specifically, COVID-19 has affected our financial results and performance as follows:

•Revenue - Many of our shops, specifically those in suburban and urban
residential locations are now operating near or above pre-COVID-19 levels, but
other shops, especially those in central business districts, are still operating
materially below those levels. While the majority of our shops have reopened
their dining rooms and are operating without mandated restrictions, the pandemic
has affected consumer behavior including more significant focus on digital
sales. As such, we continue to offer convenient off-premise options for
customers. Customers can place off-premise orders through Potbelly.com and the
Potbelly app, or through DoorDash, Grubhub, Postmates, Uber Eats and other
marketplaces nationwide. We also continue to evaluate our product offerings and
service methods to ensure we are aligned with the preferences of our customers
as the pandemic evolves.

•Operating Costs - We implemented measures to reduce operating costs and general
and administrative expenses in response to the negative impact the pandemic has
had on our business. We continually adjust shop-level labor and inventory to
align with current levels of demand. At the onset of the pandemic, we
implemented a strategy to reduce costs and preserve cash, and we continue to be
thoughtful and judicious regarding our operating expenses during the uncertainty
of the pandemic. We negotiated rent abatements, rent deferrals, and other
modified lease terms with the majority of our shop landlords in order to
preserve liquidity and reduce ongoing occupancy costs. Additionally, we
announced and executed a corporate restructuring plan during the fourth quarter
of 2020 which reduced annual general and administrative expenses in 2021. The
restructuring plan consisted of corporate expense optimization, consolidation of
shop support services, and other expense and staff reductions.

As a result of COVID-19, during fiscal year 2021, some of our food and paper
suppliers have experienced shortages in labor and transportation resources,
which in some cases, has resulted in increased costs of our food and paper,
which we expect will continue to a certain extent through 2022. We have worked
closely with our suppliers to ensure availability of products and, to date,
there has been minimal disruption to the availability of our products, though it
is possible that more significant disruptions could occur if the COVID-19
pandemic and labor and supply chain availability challenges continue to worsen.

Additionally, in fiscal 2021, we experienced labor availability issues in some workshops. We are managing the impact on labor availability in these restaurants by selectively increasing wages and limiting our hours of operation or closing dining rooms, if necessary.

While we have been able to manage the costs of adhering to our rigorous food safety and quality assurance programs and implementing and maintaining strict sanitation protocols for our stores, as many new requirements or actions are imposed or we deem advisable, we may incur additional costs to comply with such requirements to take such action.

During 2021 we have increased, and plan to continue to increase, menu prices as
necessary in order to offset additional costs as a result of COVID-19 and a
higher inflationary economic environment in the U.S. These price increase may
not be sufficient to mitigate additional unexpected higher costs and further
increases may negatively impact consumer behavior and purchases.

•Shop Development - We halted capital investment in new company-owned shops,
except for shops that were substantially complete, as well as all non-essential
capital expenditures. We currently do not have plans to begin construction on
any company-owned shops.

We will continue to actively monitor the evolving situation and may take further
actions that alter our business operations as may be required by federal, state
or local authorities or that we determine are in the best interests of our
employees, customers, franchisees, stakeholders and communities.

Fiscal year

Operating results are reported on a 52-week fiscal calendar, with a 53-week year occurring every five or six years. Our fiscal year ends on the last Sunday of each calendar year. The 2021, 2020 and 2019 financial years were at 52-

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week year. The first three quarters of our fiscal year consist of 13 weeks and
our fourth quarter consists of 13 weeks for 52-week fiscal years and 14 weeks
for 53-week fiscal years.

Key performance indicators

In assessing the performance of the Company's business, Potbelly considers a
variety of performance and financial measures. The key measures for determining
how the business is performing are comparable store sales, shop-level profit
margins and adjusted EBITDA.

Company-operated comparable store sales

Comparable store sales reflect the change in year-over-year sales for the
comparable company-operated store base. Potbelly defines the comparable store
base to include those shops open for 15 months or longer. As of the fiscal years
ended December 26, 2021, December 27, 2020, and December 29, 2019 there were
366, 378 and 423 shops, respectively, in Potbelly's comparable company-operated
store base. Comparable store sales growth can be generated by an increase in
number of transactions and/or by increases in the average check amount resulting
from a shift in menu mix and/or increase in price. This measure highlights
performance of existing shops as the impact of new shop openings is excluded.
For purposes of the comparable store sales calculation, a transaction is defined
as an entree, which includes sandwiches, salads and bowls of soup or mac and
cheese.

Number of company-operated store openings

The number of company-operated shop openings reflects the number of shops opened
during a particular reporting period. Before Potbelly opens new shops, we incur
pre-opening costs, which are defined below. Often, new shops open with an
initial start-up period of higher than normal sales volumes, which subsequently
decrease to stabilized levels. While sales volumes are generally higher during
the initial opening period, new shops typically experience normal inefficiencies
in the form of higher cost of sales, labor and other direct operating expenses
and as a result, shop-level profit margins are generally lower during the
start-up period of operation. The average start-up period is 10 to 13 weeks. The
number and timing of shop openings has had, and is expected to continue to have,
an impact on our results of operations.

Profit (loss) margin at shop level

Shop-level profit (loss) margin is defined as net company-operated sandwich shop
sales less company-operated sandwich shop operating expenses, excluding
depreciation, which consists of food, beverage and packaging costs, labor and
related expenses, occupancy expenses, and other operating expenses, as a
percentage of net company-operated sandwich shop sales. Shop-level profit (loss)
margin is not required by, or presented in accordance with GAAP. Potbelly
believes shop-level profit (loss) margin is important in evaluating shop-level
productivity, efficiency and performance.

Adjusted EBITDA

Potbelly defines adjusted EBITDA as net income before depreciation and
amortization, interest expense and provision for income taxes, adjusted for the
impact of the following items that we do not consider representative of ongoing
operating performance: stock-based compensation expense, impairment and shop
closure expenses, gain or loss on disposal of property and equipment, and
pre-opening expenses as well as other one-time, non-recurring charges, such as
CEO transition costs. Potbelly believes that adjusted EBITDA is a useful measure
of operating performance, as it provides a picture of operating results by
eliminating expenses that management does not believe are reflective of
underlying business performance.

Key financial definitions

Revenue

Potbelly generates revenue from net company-operated sandwich shop sales and
franchise operations. Net company-operated shop sales consist of food and
beverage sales, net of promotional allowances and employee meals.
Company-operated shop sales are influenced by new shop openings, shop closures
and comparable store sales. Franchise royalties and fees consist of an initial
franchise fee, a franchise development agreement fee and royalty income from the
franchisee.
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Food, beverage and packaging costs

Food, beverage and packaging cost components are variable in nature, change with sales volume, are influenced by menu composition and are subject to increases or decreases based on fluctuations in commodity costs .

Labor and related expenses

Labor and related expenses include all shop-level management and hourly labor
costs, including salaries, wages, benefits and performance incentives, labor
taxes and other indirect labor costs.

Occupancy costs

Occupancy charges include fixed and variable portions of rent, maintenance of common areas and property taxes.

Other operating expenses

Other operating expenses include all other store-level operating costs, excluding amortization, the major components of which are credit card fees, third-party market partner fees, supplies operating costs, utilities, repair and maintenance costs and store-level marketing costs.

Advertising

Advertising costs include production and media costs related to brand advertising which are expensed as incurred and included in the Consolidated Statement of Income.

General and administrative expenses

General and administrative expenses is comprised of expenses associated with
corporate and administrative functions that support the development and
operations of shops, including compensation and benefits, travel expenses,
stock-based compensation costs, legal and professional fees, costs related to
abandoned new shop development sites and other related corporate costs.

Depreciation expense

Depreciation expense includes the amortization of capitalized capital assets and leasehold improvements.

Pre-Opening Costs

Pre-opening costs consist of costs incurred prior to opening a new shop and are
made up primarily of travel, employee payroll and training costs incurred prior
to the shop opening, as well as occupancy costs incurred from when we take site
possession to shop opening. Shop pre-opening costs are expensed as incurred.

Depreciation, loss on disposal of property, plant and equipment and workshop closures

Potbelly reviews long-lived assets, such as property and equipment, intangibles
and lease right-of-use assets, for impairment when events or circumstances
indicate the carrying value of the assets may not be recoverable and records an
impairment charge when appropriate. The impairment loss recognized is the excess
of the carrying value of the asset over its fair value. Typically, the fair
value of the asset is determined by estimating discounted future cash flows
associated with the asset. The fair value of right-of-use assets is estimated
using market comparative information for similar properties. Loss on disposal of
property and equipment represents the net book value of property and equipment
less proceeds received, if applicable, on assets abandoned or sold. These losses
are related to normal disposals in the ordinary course of business, along with
disposals related to shop closures and selected shop remodeling activities. Shop
closures includes lease termination payments and the derecognition of the
associated right-of-use assets and lease liabilities, as well as any other costs
directly incurred in the closure of the shop.

Restructuring costs

Restructuring costs include one-time termination benefits and other accrued charges related to approved restructuring plans.

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Interest charges

Interest expense primarily consists of interest and fees associated with our
credit facility, including the amortization of debt issuance costs and other
miscellaneous interest charges.

Non-majority interests

Non-controlling interests represent non-controlling partners' share of the
assets, liabilities and operations related to seven joint venture investments.
Potbelly has ownership interests ranging from 51-80% in these consolidated joint
ventures.
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Operating results

Fiscal 2021 (52 weeks) versus fiscal 2020 (52 weeks)

The following table presents information comparing the components of net income for the periods indicated (in thousands of dollars):

                                                                                                       Fiscal Year
                                                                   % of                                              % of
                                         2021                    Revenues                   2020                   Revenues                   2019                   % of Revenues
Revenues
Sandwich shop sales, net          $          377,283              99.3    %           $        289,337                 99.3     %       $        406,688                      99.3     %
Franchise royalties and fees                   2,769                  0.7                        1,944                  0.7                        3,019                       0.7
Total revenues                               380,052                100.0                      291,281                100.0                      409,707                     100.0

Expenses
(Percentages stated as a percent
of sandwich shop sales, net)
Sandwich shop operating expenses,
excluding depreciation
Food, beverage and packaging
costs                                        105,035                 27.8                       82,154                 28.4                      108,326                      26.6
Labor and related expenses                   127,099                 33.7                      105,241                 36.4                      128,403                      31.6
Occupancy expenses                            53,821                 14.3                       56,882                 19.7                       58,977                      14.5
Other operating expenses                      59,265                 15.7                       49,054                 17.0                       50,178                      12.3

(Percentages stated as a percent
of total revenues)
Advertising                                    2,999                  0.8                        1,020                  0.4                        4,111                       1.0
General and administrative
expenses                                      33,287                  8.8                       33,989                 11.7                       40,720                       9.9
Depreciation expense                          15,909                  4.2                       19,830                  6.8                       22,103                       5.4
Pre-opening costs                                  -                    *                          229                    *                           35                         *
Impairment and loss on disposal
of property and equipment                      5,125                  1.3                       12,346                  4.2                        6,050                       1.5
Restructuring costs                                -                    *                        1,668                  0.6                            -                         *
Total expenses                               402,540                105.9                      362,413                124.4                      418,903                     102.2
Loss from operations                        (22,488)                (5.9)                     (71,132)               (24.4)                      (9,196)                     (2.2)

Interest expense                                 963                  0.3                        1,076                  0.4                          199                         *
Loss before income taxes                    (23,451)                (6.2)                     (72,208)               (24.8)                      (9,395)                     (2.3)
Income tax expense (benefit)                     172                    *                      (6,536)                (2.2)                       14,190                       3.5
Net loss                                    (23,623)                (6.2)                     (65,672)               (22.5)                     (23,585)                     (5.8)
Net income attributable to non-
controlling interests                            161                    *                        (281)                (0.1)                          407                         *
Net loss attributable to Potbelly
Corporation                       $         (23,784)                (6.3)     %       $       (65,391)               (22.4)     %       $       (23,992)                     (5.9)     %

                                                                                                    Fiscal Year
Other Key Performance Indicators                   2021                                               2020                                                 2019
Comparable store sales                                            30.3  %                                          (24.7) %                                                (3.0) %
Shop-level profit margin                                           8.5  %                                           (1.4) %                                                15.0  %
Adjusted EBITDA                   $                                522                $                          (32,684)               $                                25,501

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* The amount is less than 0.1%

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This section of this Form 10-K generally discusses our results of operations and
financial condition for the year ended December 26, 2021. For a discussion of
similar topics for the years ended December 27, 2020 and December 29, 2019,
please refer to "Item 7 - Management's Discussion and Analysis of Financial
Condition and Results of Operations" in our Form 10-K, filed on March 12, 2021,
which is incorporated herein by reference.

Revenue

Revenues increased by $88.8 million, or 30.5%, to $380.1 million for the fiscal
year 2021, from $291.3 million for the fiscal year 2020. This increase was
primarily driven by the easing of the government restrictions previously imposed
by federal, state and local governments, as a result of the COVID-19 pandemic,
as well as the national rollout of our new menu, which increased traffic and
average check during the second half of 2021. This drove an increase of $84.6
million, or 30.3%, in comparable store sales.

The increase in sales also included sales of $8.3 million from shops that were
temporarily closed in 2020 due to the impact of COVID-19 but have since
re-opened. Revenues also increased by $2.4 million from shops which attained
comparable status for the first time since opening during this timeframe. These
increases were partially offset by a decrease in sales of $6.4 million from the
38 shops that have permanently closed over the last two years.

During 2021 we increased, and plan to continue to increase, menu prices as
necessary in order to offset additional costs as a result of COVID-19 and a
higher inflationary economic environment in the U.S. These price increases may
not be sufficient to mitigate additional unexpected higher costs and further
increases may negatively impact consumer behavior and purchases.

Food, beverage and packaging costs

Food, beverage and packaging costs increased by $22.9 million, or 27.9%, to
$105.0 million for the fiscal year 2021, compared to $82.2 million for the
fiscal year 2020, primarily driven by an increase in shop revenue. As a
percentage of sandwich shop sales, food, beverage and packaging costs decreased
to 27.8% for the fiscal year 2021, from 28.4% for the fiscal year 2020,
primarily driven by increased menu prices, including differential pricing on
third-party delivery marketplaces, partially offset by inflation in certain
products.

As a result of COVID-19, some of our food and paper suppliers have experienced
shortages in labor and transportation resources, which in some cases, has
resulted in increased food, beverage and packaging costs, which we expect will
continue to a certain extent in the near future. We have worked closely with our
suppliers to ensure availability of products and, to date, there has been
minimal disruption to the availability of our products, though it is possible
that more significant disruptions could occur if the COVID-19 pandemic and labor
and supply chain availability challenges continue to worsen.

Labor and related expenses

Labor and related expenses increased by $21.9 million, or 20.8%, to $127.1
million for the fiscal year 2021, from $105.2 million for the fiscal year 2020,
primarily driven by an increase in shop revenue and higher shop labor wage rates
as a result of labor availability challenges and increasing minimum wage
requirements in certain locations. We are managing the labor availability impact
on these restaurants by selectively raising wages and managing labor real-time
according to sales trends, as well as limiting our hours of operation or closing
dining rooms, when necessary. As a percentage of sandwich shop sales, labor and
related expenses decreased to 33.7% for the fiscal year 2021, from 36.4% for
fiscal year 2020, primarily driven by increased sales leverage in certain labor
related costs not directly variable with sales, partially offset by increasing
labor costs.

Occupancy Expenses

Occupancy expenses decreased by $3.1 million, or 5.4%, to $53.8 million for the
fiscal year 2021, from $56.9 million for the fiscal year 2020, primarily due to
a decrease in expenses from shops that have closed and lease concessions. As a
percentage of sandwich shop sales, occupancy expenses decreased to 14.3% for the
fiscal year 2021, from 19.7% for the fiscal year 2020, primarily due to
increased sales leverage in certain occupancy related costs not variable with
sales, as well as the impact of lease concessions and restructurings over the
last year.
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Other operating expenses

Other operating expenses increased by $10.2 million, or 20.8%, to $59.3 million
for the fiscal year 2021, from $49.1 million for the fiscal year 2020. The
increase was primarily attributable to higher expenses related to third-party
delivery partnerships driven by increased sales in that channel. As a percentage
of sandwich shop sales, other operating expenses decreased to 15.7% for fiscal
year 2021, from 17.0% for fiscal year 2020, primarily driven by increased sales
leverage in operating expense items that are not directly variable with sales.

Advertising

Advertising expenses increased to $3.0 million for the fiscal year 2021, from
$1.0 million for the fiscal year 2020, as we purposely reduced our advertising
spend in 2020 as a result of the COVID-19 pandemic.

General and administrative expenses

General and administrative expenses decreased by $0.7 million, or 2.1%, to $33.3
million for the fiscal year 2021, from $34.0 million for the fiscal year 2020.
The decrease was primarily driven by a decrease in payroll costs as a result of
the restructuring plan enacted during the fourth quarter of 2020. As a
percentage of revenues, general and administrative expenses decreased to 8.8%
for the fiscal year 2021, from 11.7% for the fiscal year 2020, primarily driven
by increased sales leverage.

Depreciation Expense

Depreciation expense decreased by $3.9 million, or 19.8%, to $15.9 million for
the fiscal year 2021, from $19.8 million for the fiscal year 2020, primarily due
to a lower depreciable base related to a decrease in the number of
company-operated shops and impairment charges taken in prior periods. As a
percentage of revenues, depreciation decreased to 4.2% for the fiscal year 2021,
from 6.8% for the fiscal year 2020.

Pre-opening fees

No pre-opening costs were incurred for fiscal year 2021. Pre-opening costs were $0.2 million for fiscal year 2020.

Depreciation, loss on disposal of property, plant and equipment and workshop closures

Impairment, loss on disposal of property and equipment and shop closures
decreased to $5.1 million for fiscal year 2021, compared to $12.3 million for
fiscal year 2020, primarily due to 2020 impairment charges resulting from the
expected impact of COVID-19 on future cash flows. The 2021 charges primarily
consisted of impairment of certain shop-level assets and a loss on disposal of
certain corporate assets as described below.

After performing our periodic review of our shops during each fiscal quarter of
2021, it was determined that indicators of impairment were present for certain
shops as a result of continued underperformance. We performed an impairment
analysis related to these shops and recorded an impairment charge of $2.8
million for the year ended December 26, 2021. The ultimate severity and
longevity of the COVID-19 pandemic is unknown, and therefore, it is possible
that impairments could be identified in future periods, and such amounts could
be material.

During the first quarter of 2021, we amended the lease for our corporate Support
Center office in Chicago to relocate to a different office space within the same
building. As a result of the relocation, the leasehold improvements of the
original office space were disposed, resulting in a loss on disposal of $2.5
million based on the remaining net book value of those assets.

Restructuring costs

Restructuring costs of $1.7 million were incurred in fiscal year 2020, compared
to no restructuring costs for the fiscal year 2021. On November 3, 2020, as part
of our COVID-related cost reduction efforts and to better align our general and
administrative expenses with future strategy, we made the determination to
reorganize and restructure our corporate team. The restructuring plan resulted
in annual general and administrative expense savings in 2021. This was
accomplished through corporate expense optimization, consolidating our shop
support services, and through other expense and staff reductions. As a result,
we reduced corporate employment levels by approximately 35 employees in the
fourth quarter of
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2020. The restructuring charges recognized in the fourth quarter of 2020 consist
primarily of one-time termination benefits to employees. We substantially
completed our planned restructuring actions during 2020, but we will continue to
evaluate our cost structure and seek opportunities for further efficiencies and
cost savings as part of our ongoing strategy. As such, we may incur additional
restructuring related charges or adjustments to previously recorded charges in
the future, however, we are unable to estimate the amount of charges at this
time.

Interest Expense

Interest expense was $1.0 million for the fiscal year 2021 and $1.1 million for
the fiscal year 2020, the decrease driven lower average debt balances throughout
the year.

Income Tax Expense

We recognized income tax expense of $0.2 million for the year ended December 26,
2021. We recognized an income tax benefit of $6.5 million for the year ended
December 27, 2020, primarily due to a discrete tax benefit recorded for the
carryback of NOLs and a refund of prior AMT credits allowed under the CARES Act.


Non-GAAP Financial Measures

Profit (loss) margin at shop level

Shop-level profit (loss) margin was 8.5% for the fiscal year 2021. Shop-level
profit (loss) margin is not required by, or presented in accordance with GAAP.
We believe shop-level profit (loss) margin is important in evaluating shop-level
productivity, efficiency and performance.

                                                                     Fiscal Year Ended
                                                December 26,           December 27,           December 29,
                                                    2021                   2020                   2019
                                                                      ($ in thousands)
Income (loss) from operations                  $    (22,488)         $     (71,132)         $       (9,196)
Less: Franchise royalties and fees                    2,769                  1,944                   3,019
Advertising                                           2,999                  1,020                   4,111
General and administrative expenses                  33,287                 33,989                  40,720
Depreciation expense                                 15,909                 19,830                  22,103
Pre-opening costs                                         -                    229                      35
Impairment, loss on disposal of property and
equipment and shop closures                           5,125                 12,346                   6,050
Restructuring costs                                       -                  1,668                       -
Shop-level profit [Y]                          $     32,063          $      (3,994)         $       60,804
Total revenues                                 $    380,052          $     291,281          $      409,707
Less: Franchise royalties and fees                    2,769                  1,944                   3,019
Sandwich shop sales, net [X]                   $    377,283          $     289,337          $      406,688
Shop-level profit margin [Y÷X]                          8.5  %                (1.4) %                 15.0  %



Adjusted EBITDA

Adjusted EBITDA was $0.5 million for the fiscal year 2021. Adjusted EBITDA is
not required by, or presented in accordance with GAAP. We believe that adjusted
EBITDA is a useful measure of operating performance, as it provides a picture of
operating results by eliminating expenses that management does not believe are
reflective of underlying business performance.
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                                                                      Fiscal Year Ended
                                                 December 26,           December 27,           December 29,
                                                     2021                   2020                   2019
                                                                      ($ in thousands)
Net income (loss) attributable to Potbelly
Corporation                                    $     (23,784)         $     (65,391)         $      (23,992)
Depreciation expense                                  15,909                 19,830                  22,103
Interest expense                                         963                  1,076                     199
Income tax expense (benefit)                             172                 (6,536)                 14,190
EBITDA                                         $      (6,740)         $     (51,021)         $       12,500
Impairment, loss on disposal of property and
equipment, and shop closures (a)                       5,125                 12,346                   6,050
Stock-based compensation                               2,137                  2,515                   2,335
Nonrecurring professional services (b)                     -                      -                   3,070
CEO transition costs (c)                                   -                    769                       -
Proxy related costs(d)                                     -                  1,039                    (127)
Restructuring and other costs(e)                           -                  1,668                   1,673
Adjusted EBITDA                                $         522          $     (32,684)         $       25,501

______________________________

(a)This adjustment includes costs related to impairment of long-lived assets,
loss on disposal of property and equipment and shop closure expenses.
(b)We incurred certain costs in the third and fourth quarter of 2019 for
nonrecurring professional services.
(c)We incurred certain costs related to the transition between the current and
former CEO in 2020. Transition costs were included in general and administrative
expenses in the consolidated statements of operations.
(d)We incurred certain professional and other costs and associated benefits
related to shareholder proxy matters. These costs and benefits were included in
general and administrative expenses in the consolidated statements of
operations.
(e)We incurred certain restructuring costs, primarily related to severance, in
2020 and other business transformation costs in 2019 that were included in
general and administrative expenses in the consolidated statements of
operations.
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Cash and capital resources

General

Potbelly's ongoing primary sources of liquidity and capital resources are cash
provided from operating activities, existing cash and cash equivalents, and our
credit facility. In the short term, Potbelly's primary requirements for
liquidity and capital are existing shop capital investments, maintenance, lease
obligations, working capital and general corporate needs. Potbelly's requirement
for working capital is not significant since our customers pay for their food
and beverage purchases in cash or payment cards (credit or debit) at the time of
sale. Thus, Potbelly is able to sell certain inventory items before we need to
pay our suppliers for such items. Company shops do not require significant
inventories or receivables.

The impact of the COVID-19 pandemic on our operations and revenues significantly impacted our ability to generate operating cash in 2020. To preserve our financial flexibility, we used our revolving credit facility to fund our operations.

We ended the fiscal year 2021 with a cash balance of $14.4 million and total
liquidity (cash plus amounts available under our committed Revolving Credit
Facility, which is further described in the section below) of $28.8 million
compared to a balance of $11.1 million and total liquidity of $44.6 million at
the end of fiscal year 2020. The total liquidity was $28.3 million as of
September 26, 2021, $35.3 million as of June 27, 2021, 33.5 million and
March 28, 2021.

On February 9, 2021, we closed on a Securities Purchase Agreement (the "SPA")
for the sale of 3,249,668 shares of our common stock at a par value of $0.01 per
share and the issuance of warrants to purchase 1,299,861 shares of common stock
at an exercise price of $5.45 per warrant for gross proceeds of $16.0 million,
before deducting placement agent fees and offering expenses of approximately
$1.0 million. The warrants were exercisable commencing August 13, 2021 through
their expiration date of August 12, 2026.

On November 3, 2021, we entered into an Equity Sales Agreement (the "Sales
Agreement") with William Blair & Company, L.L.C., as agent pursuant to which we
may sell shares of our common stock having an aggregate offering price of up to
$40.0 million from time to time, in our sole discretion, through an "at the
market" equity offering program. As of March 3, 2022, we have not sold any
shares under the sales agreement.

We believe that the proceeds from the SPA, cash from our operations, borrowings
under our Revolving Credit Facility and sales under our equity offering program
will be sufficient to provide liquidity for the next twelve months.

Cash flow

The following table presents summary cash flow information for the periods
indicated (in thousands):

                                           Fiscal Year
                                       2021          2020
Operating activities                $ (4,873)     $ (11,609)
Investing activities                  (9,048)       (10,920)
Financing activities                  17,148         14,849

Net increase (decrease) in cash $3,227 ($7,680)

Operational activities

Net cash used in operating activities decreased to $4.9 million for the fiscal
year 2021, compared to $11.6 million for the fiscal year 2020. The decrease in
net cash used is primarily driven by a decrease in loss from operations.

Investing activities

Net cash used in investing activities decreased for $9.0 million for the 2021 financial year, from $10.9 million for fiscal 2020. The decrease is mainly due to lower construction costs for new stores.

At the onset of the COVID-19 pandemic, we halted capital investments in new company-owned stores, with the exception of stores that were substantially complete, as well as all non-essential capital expenditures. We have since taken over the capital

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expenses for routine maintenance and repairs in our workshops, but we currently have no plans to begin construction of company-owned workshops.

Fundraising activities

Net cash provided by financing activities increased to $17.1 million for the
fiscal year 2021, from $14.8 million for the fiscal year 2020. The increase was
primarily driven by the net proceeds from the SPA.

Share buyback program

On May 8, 2018, we announced that its Board of Directors authorized a stock
repurchase program for up to $65.0 million of its outstanding common stock. The
program permits us, from time to time, to purchase shares in the open market
(including in pre-arranged stock trading plans in accordance with the guidelines
specified in Rule 10b5-1 under the Securities and Exchange Act of 1934, as
amended) or in privately negotiated transactions. The number of common shares
actually repurchased, and the timing and price of repurchases, will depend upon
market conditions, SEC requirements and other factors.

We did not repurchase any shares of our common stock in the fiscal year 2021. As
of December 26, 2021, the remaining dollar value of authorization under the
share repurchase program was $37.9 million, which includes commission.
Repurchased shares are included as treasury stock in the consolidated balance
sheets and the consolidated statements of equity. In light of the COVID-19
pandemic, we do not have plans to repurchase any common stock under our stock
repurchase program at this time.

Share issuance program

On November 3, 2021, we entered into an Equity Sales Agreement (the "Sales
Agreement") with William Blair & Company, L.L.C., as agent pursuant to which we
may sell shares of our common stock having an aggregate offering price of up to
$40.0 million from time to time, in our sole discretion, through an "at the
market" equity offering program.

Under the Sales Agreement, we will set the parameters for the sale of shares,
including the number of shares to be issued, the time period during which sales
are requested to be made, the limitation on the number of shares that may be
sold on any trading day and any minimum price below which sales may not be made.
Subject to the terms and conditions of the Sales Agreement, William Blair may
sell the Shares by methods deemed to be an "at the market offering" as defined
in Rule 415(a)(4) promulgated under the Securities Act of 1933, as amended,
including sales made directly on The Nasdaq Global Select Market or on any other
existing trading market for the Shares, and, with our consent, in negotiated
transactions at market prices prevailing at the time of sale or at prices
related to such prevailing market prices. The Sales Agreement may be terminated
by the Company upon five days' written notice to William Blair for any reason.
William Blair may terminate the Sales Agreement upon five days' written notice
to the Company for any reason or at any time under certain circumstances,
including but not limited to the occurrence of a material adverse change in the
Company.

The Sales Agreement provides that William Blair will be entitled to compensation
for its services of 3.0% of the aggregate gross proceeds from each sale under
the Sales Agreement. The Company has no obligation to sell any Shares under the
Sales Agreement and may at any time suspend solicitation and offers under the
Sales Agreement. The Sales Agreement contains customary representations,
warranties and agreements by the Company, indemnification obligations of the
Company and William Blair and other obligations of the parties.

The Shares will be issued pursuant to the Company's effective shelf registration
statement on Form S-3 (File No. 333-255845) (the "Registration Statement"),
declared effective by the U.S. Securities and Exchange Commission (the "SEC") on
May 13, 2021.

Revolving Credit Facility
On August 7, 2019, we entered into a second amended and restated revolving
credit facility agreement (the "Credit Agreement") with JPMorgan Chase Bank,
N.A. ("JPMorgan"). The Credit Agreement amends and restates that certain amended
and restated revolving credit facility agreement, dated as of December 9, 2015,
and amended on May 3, 2019 (collectively, the "Prior Credit Agreement") with
JPMorgan. The Credit Agreement provided, among other things, for a revolving
credit facility in a maximum principal amount $40.0 million, with possible
future increases of up to $20.0 million under an expansion feature. Borrowings
under the credit facility generally bear interest at our option at either (i) a
eurocurrency rate determined by reference to the applicable LIBOR rate plus a
specified margin or (ii) a prime rate as announced by JP Morgan plus a specified
margin. The applicable margin was determined based upon our consolidated total
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leverage ratio. On the last day of each calendar quarter, we were required to
pay a commitment fee of 0.20% per annum in respect of any unused commitments
under the credit facility. So long as certain total leverage ratios, EBITDA
thresholds and minimum liquidity requirements are met and no default or event of
default has occurred or would result, there was no limit on the "restricted
payments" (primarily distributions and equity repurchases) that we may make,
provided that proceeds of the loans under the Credit Agreement may not be used
for purposes of making restricted payments.

As disclosed in our Annual Report on Form 10-K for the fiscal year ended
December 27, 2020, during 2020, we drew on the credit facility to increase our
cash position and preserve financial flexibility in light of the uncertainty
resulting from the COVID-19 pandemic, and we amended the Credit Agreement
throughout fiscal year 2020.

We entered into Amendment No. 5 (the "Fifth Amendment") to the Credit Agreement
on February 26, 2021. As a result of the Amendment (i) the maturity date was
extended from March 31, 2022 to January 31, 2023, (ii) the revolving credit
commitment decreased from $40.0 million to $25.0 million, (iii) the interest
rate margin with respect to any Commercial Bank Floating Rate Loan increased to
2.75%, (iv) the interest rate margin with respect to any Eurodollar Loan
increased to 5.00%, (v) the definition of EBITDA was amended to exclude non-cash
charges/gains in connection with certain equity interests of the Company, (vi)
certain borrowing conditions relating to our Consolidated Cash Balance were
instituted, (vii) we are permitted to repurchase/redeem its equity interests
under certain conditions and (viii) the minimum monthly EBITDA and Liquidity
thresholds we must maintain were revised.

From December 26, 2021we have had $9.9 million unpaid under the credit agreement. From December 27, 2020we have had $6.3 million unpaid under the credit agreement. We are currently in compliance with all financial covenants.

On January 28, 2022, we entered into Amendment No. 6 (the "Sixth Amendment") to
the Credit Agreement. The Sixth Amendment, among other things, (i) extends the
maturity date under the Credit Agreement from January 31, 2023 to May 31, 2023,
(ii) changes the benchmark interest rates under the Credit Agreement for
borrowings from the London Interbank Offered Rate (LIBOR) to the Secured
Overnight Financing Rate (SOFR) subject to certain adjustments in the Sixth
Amendment, (iii) increases the interest rate margin by 75 basis points with
respect to any CBFR Loan (as defined in the Credit Agreement), (iv) sets the
interest rate margin at 600 basis points with respect to any Term Benchmark Loan
(as defined in the Credit Agreement), (v) amends certain financial covenant
testing levels, and (vi) amends the definition of subsidiary to exclude the
Potbelly Employee Relief Fund NFP, an Illinois not-for-profit corporation.

Paycheck Protection Program Loan

On August 10, 2020, PSW, an indirect subsidiary of ours, entered into a loan
agreement with Harvest Small Business Finance, LLC in the aggregate amount of
$10.0 million (the "Loan"), pursuant to the PPP under the CARES Act. The Loan
was necessary to support our ongoing operations due to the economic uncertainty
resulting from the COVID-19 pandemic and lack of access to alternative sources
of liquidity.

The Loan is scheduled to mature five years from the date on which PSW applies
for loan forgiveness under the CARES Act, bears interest at a rate of 1% per
annum and is subject to the terms and conditions applicable to loans
administered by the U.S. Small Business Administration under the CARES Act. The
PPP provides that the use of the Loan amount shall be limited to certain
qualifying expenses and may be partially or wholly forgiven in accordance with
the requirements set forth in the CARES Act. We have used all of the PPP
proceeds toward qualifying expenses and are pursuing forgiveness of the full
Loan amount, but we are not able to determine the likelihood or the amount of
forgiveness that will be obtained. If the Loan is ultimately not forgiven, we
will be required to repay the Loan over 5 years at a 1% interest rate.

We recorded the amount of the loan as long-term debt (current and non-current) in our Consolidated Balance Sheet as of December 26, 2021and the related interest has been recorded in interest expense in our Consolidated Statement of Income for the year ended December 26, 2021.

Critical accounting estimates

Our discussion and analysis of the financial condition and results of operations
are based on our consolidated financial statements, which have been prepared in
accordance with U.S. GAAP. The preparation of financial statements in
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conformity with U.S. GAAP requires management to make estimates and assumptions
that affect the reported amounts of assets and liabilities, revenues and
expenses and the disclosure of contingent assets and liabilities. Actual results
could differ from those estimates. Critical accounting estimates are those that
management believes are both most important to the portrayal of our financial
condition and operating results, and require management's most difficult,
subjective or complex judgments, often as a result of the need to make estimates
about the effect of matters that are inherently uncertain. We base our estimates
on historical experience and other factors that are believed to be reasonable
under the circumstances, the results of which form the basis for making
judgments about the carrying value of assets and liabilities that are not
readily apparent from other sources. Judgments and uncertainties affecting the
application of those policies may result in materially different amounts being
reported under different conditions or using different assumptions. Our
significant accounting policies can be found in Note 2 to the consolidated
financial statements in Item 8. We consider the following estimates to be the
most critical in understanding the judgments that are involved in preparing our
consolidated financial statements.

Impairment of long-lived assets

We assess potential impairments to our long-lived assets, which includes
property and equipment and right-of-use assets for operating leases, whenever
events or circumstances indicate that the carrying amount of an asset may not be
recoverable. Assets are grouped at the individual shop-level for purposes of the
impairment assessment because a shop represents the lowest level for which
identifiable cash flows are largely independent of the cash flows of other
assets and liabilities. Recoverability of an asset group is measured by a
comparison of the carrying amount of an asset group to its forecasted shop cash
flows expected to be generated by the asset group. If the carrying amount of the
asset group exceeds its forecasted shop cash flows, an impairment charge is
recognized as the amount by which the carrying amount of the asset group exceeds
the fair value of the asset group. The fair value of the shop assets is
determined using the income approach. Key inputs to this approach include
forecasted shop cash flows, discount rate, and estimated market rent, which are
all classified as Level 3 inputs. Level 3 inputs are derived from valuation
techniques in which one or more significant inputs or significant value drivers
are unobservable. We used a weighted average cost of capital to discount the
future cash flows. A 100 basis point change in any of these key inputs would not
have a material impact on the calculation of an impairment charge.

Given the high degree of uncertainty as to whether, when or the manner in which
the conditions surrounding the COVID-19 pandemic will change, including the
timing of any lifting of restrictions on restaurant operating hours, dine-in
limitations or other restrictions that largely limited restaurants to take-out
and delivery sales, customer engagement with our brand, the short- and long-term
impact on consumer discretionary spending and overall global economic
conditions, it is possible that material non-cash impairments could be
identified in long-lived tangible assets in the future. However, the likelihood
or the amount of an additional impairment charge cannot be reasonably estimated
at this time.
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